About Our Privacy Policy
The CFC's Policy with Regard to Protected Health Information and Confidentiality for Clients
A client of the CFC is entitled to specific rights, under state and federal HIPAA law, to have their personal health information protected. Additionally, clients can expect that information disclosed during clinical sessions will remain confidential outside of specific conditions outlined in the CFC’s confidentiality policy. You can find detailed information about how the CFC maintains HIPAA compliance and confidentiality, as well as contact numbers in the case of a grievance, here.
Your privacy and information are extremely important to the Center for Connection (the CFC). We have created this Privacy Policy to demonstrate our firm commitment to privacy, so that you will be aware of any uses made of information that may be generated as a result of you using our website. Any information shared or provided to the CFC is not and will never be shared outside of the CFC or sold to third parties.
Information Generated when you visit the CFC Website
Depending upon your use of the CFC website, certain types of personal and non-personal information may be collected. For example, you may give us your name, the prospective client’s name, contact phone number, email address, clinical/developmental concerns, and the prospective client’s DOB when you complete an inquiry form or submit an email to the CFC. Any personal information that you provide to us will be used by the CFC to fulfill the stated objective for which the information was requested or collected (e.g. if information is provided as a result of you requesting outreach to schedule services, we will use the information provided, such as email address, to respond to you). In addition, such information may be used to update the prospective client’s information across division tracking systems in the case that the prospective client is placed on one or more waitlists for services.
Other information that may be generated and collected when you use the CFC website may be nonpersonal in nature. For example, we may collect the date and time you access the CFC website or the Internet address of the website from which you linked directly to the CFC website. We use this information to measure the number of visitors to the different sections of the website and to help make the CFC website more useful to visitors.
Cookies
A cookie is a data file that is created and stored on your computer's hard drive when you visit a website. The typical purposes of a cookie is to make your use of the website easier and more convenient and to assist the website in tracking your use of the site. For example, a cookie may save the registration information, passwords, purchases or preferences that you create when using a website so you don't have to reenter this information. Cookies may also tell the website which areas of the site are popular and which aren't. Cookie technology is used by most major websites and is considered an industry standard for the Internet.
Our website uses cookie technology to verify user information. Also, most Internet browsers are initially set to accept cookies. If you prefer, you may set your browser so that it refuses cookies or alerts you when cookies are being created on your hard drive.
Contacting the CFC
Like most sites on the Internet, our website contains a feature that allows you to contact us via an inquiry form. To use this feature, you can click on the “Click Here to Get Started” button on the home page, click on the “Contact” option within the “About” drop-down menu, or click on the “Get Started” option within the “New Clients” drop-down menu. When you click any of these options, you will be directed to our inquiry form, which is received by our Director of Client Relations. In order to appropriately support you and meet your needs, you may be asked to provide certain information, such as your/the prospective client’s name, DOB, contact information, and reason for outreach. In addition to completing an inquiry form, you can contact The Director of Client Relations directly at office@thecenterforconnection.org. All emails received and sent by a CFC account are encrypted and HIPAA-compliant.
Links to Other Sites
In some areas of our website, we have included links to other Internet sites which we feel add to or improve the quality of our website. While we hope you find these links helpful, we cannot assume responsibility for the privacy practices or the content of any linked site. Therefore, we encourage you to investigate and determine the privacy policy and practices of any linked site prior to providing information to the linked site.
Disclosures Required by Law
The CFC may disclose information provided by you if we are legally required to do so, such as by court order or subpoena.
Security
The CFC has implemented reasonable security measures to protect against the loss, theft, misuse and alteration of information collected or exchanged on our website. If you are concerned about the security of the Internet or our website, we suggest that you contact us and/or not provide information that you do not feel comfortable sharing.
Contacting our Website
If you have any questions about this Privacy Policy, the practices of the CFC website, or any other concerns about the CFC website, please feel free to email us at: info@thecenterforconnection.org or write us at: 3030 E. Colorado Blvd., Pasadena, CA 91107, or call us at (626) 385-6121.
Changes to Privacy Policy Statement
The CFC reserves the right to change this Privacy Policy at any time. In the event we make any material changes to our Privacy Policy, we will notify you by updating the Policy's Effective Date. As you use the CFC website, we encourage you to periodically visit our Privacy Policy to check for possible updates or changes. Your continued use of the CFC website will constitute your agreement to and acceptance of any changes we make and if you do not agree with a change, please refrain from using our website.
Updated June 29, 2023.
